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Gowalla and Foursquare lead traveler to House of Pies

Slice of Bayou Goo pie from Houston's House of Pies (photo by Sheila Scarborough)In my tourism training hat, people often ask me about the utility of location-based services like Gowalla and Foursquare.

Here’s an example of why they’re so handy….

I was speaking in Houston at the TFEA (Texas Festivals and Events Association) annual conference, and I needed a quick meal near the hotel.  It was a rather ritzy area – at one point I tweeted, “I’m looking for a Taco Bell in a Smith and Wollensky part of town” – but I did find a sandwich joint where I could run in and out and get something to go.

While parked, I checked in on both Gowalla and Foursquare, because I’m experimenting with them for my tourism-related clients. Both services use the GPS function on my T-Mobile Android smartphone to figure out where I am, and then show me nearby places that are listed in their database.

Both kept showing a nearby House of Pies.

Who wouldn’t want pie after a long drive and before a big speaking gig the next day?  Who has kids and spouses who like pie?

I rest my case.

Without the digital insights from Gowalla and Foursquare (and Yelp if I had launched that app, which also has a location-based function and checkins) I would not have noticed the neon-lit House of Pies building diagonally across the parking lot from me on Westheimer, a major Houston thoroughfare. There’s also a House of Pies on Houston’s Kirby Drive and they’re on Twitter as @HouseofPies1967.

One slice of their house specialty later, I was a fan of their Bayou Goo pie (a “pecan crust with a layer of sweet cream cheese, then a layer of vanilla custard swirled with chocolate chunks and topped with whipped cream and chocolate shavings”) and even more of a fan of location-based services that bring me the information I need, when I need it, where I am located.

It’s hard to beat that convenience at 9 pm in an unfamiliar city, I’ll tell you!

Take a close look at privacy and notification settings before you use these; the default setting tends to be a public broadcasting of your location via Twitter, Facebook, etc. and you need to think through those implications. You can choose not to inform anyone when you check in, of course; Foursquare calls it “off the grid.”

If you have a smartphone, consider getting one of these free travel apps – I’m partial to Gowalla because it has a scavenger hunt aspect that kids will like, and lots of cool Trips for travel ideas. For more insights, here’s Gary Arndt’s post Gowalla vs Foursquare as tools for travel.

These services can really help with the “what’s around here?” question as you travel.

(This post was included in the 21 July edition of Wanderfood Wednesday. Check it out for other foodie posts!)

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Blog Texas USA

Report from the Nerd Break at SXSWi

As suspected, not a lot of burning family travel news to come out of my time at the South by Southwest Interactive (SXSWi) tech conference last week, but here are two items of possible interest to parents….

***  The research work of Dr. danah boyd (yes, she spells it lowercase) into social media usage of people in general, but especially teens.  She argued strongly that privacy is not dead, but you must take much more control of your privacy than you did before the ubiquitous Web.  My feeling is that parents must help in this area, but how many of them are tech-savvy enough to do so?

Here is a video excerpt from her opening keynote and here is a summary of her presentation on the excellent site ReadWriteWeb (with the so-true quote, “By and large, teenagers, according to Boyd, are more conscious about what they can gain by being public, while adults worry more about what they could lose.”)

***  The explosive growth of smartphones continues and will continue as more and more new models and services are offered (my own teen does not have one, but I can see the day coming – for now she works on her mad texting skillz.)   What does it mean when your kid has the Web in his/her pocket?

The biggest techy buzz out of “South by” this year was location-based games like Foursquare and Gowalla, where people can “check in” to different locations and collect virtual prizes for doing so.  The games are more addictive than you’d think (I play and I normally dislike games, and on Foursquare you don’t need a smartphone to play) but there are security implications to revealing your exact physical location to the whole planet, via the Web.

I strongly recommend talking about that with your tweens/teens before they jump into these services.

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Blog Tips

Travel tech tips on NPR (featuring me!)

Austin-based tech journalist Omar Gallaga mentioned me during today’s edition of the National Public Radio (NPR) All Things Considered program All Tech Considered.

Still awaiting my close-up….

The topic is Tech in Travel (here’s a link to the full travel-related NPR broadcast.)

***  The first part of the segment talks about integrating mobile into travel;  using cell phones to check into your airline flight plus using a cell phone-displayed bar code in lieu of a boarding pass.

***  The second part of the segment (about 4:00 minutes in) shifts to other helpful travel sites and tools on the Web. That’s where Omar mentions me and I have my moment of fame.

Did you know that there are 106 pages of iPhone applications that are travel-related? That includes one for American Automobile Association (AAA) travel guidance – pretty handy.

For amplifying information, Omar links to all of the sites mentioned in the broadcast in an associated post on the All Tech Considered blog:  The Tech of Travel.  He included my post on how to find the best hotel deals.

Thanks, Omar and NPR!

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Blog Texas USA

Reflections on an excellent travel blogging panel at SXSWi

sxswi-travel-blogging-panel-courtesy-bj-mccrayThe room was packed as Pam Mandel and I launched our Blog Highways: Travel Blogging for the Wanderer panel at the South by Southwest Interactive (SXSWi) tech conference here in Austin.

For Twitter-networked folks, the hashtag was #sxswtravel and the live-tweets were flying from Shannon (@Cajun_Mama) of the Traveling Mamas and Kelly (@kag2u) from Travellious, to name just two.

Thanks also to the biceps/triceps of Canadian travel and tourism marketing expert Todd Lucier, who streamed the panel live to the Web as it happened, using Qik from his cell phone (see Part One video of the panel and Part Two video.)  I’ve shot video from a Flip Ultra, and your arms start to ache holding the camera extra-steady, so I appreciate Todd’s hanging in there for an entire hour.

UpTake’s Elliott Ng attended and wrote a summary post on the UpTake Travel Industry blog; thanks also to writer Laura Moncur and the Austin American-Statesman for their coverage. My co-panelist Pam had her own insights on the panel.

Since others summarized the meat of the panel topics and discussions, here are some of my Big Picture thoughts:

*** Ensure that your audience is comfortable and involved, both in the room and out.  Pam and I scoped out the panel room ahead of time and rearranged everything to bring in more chairs and move a table.  We knew there would be floor-sitters, but we tried to ensure that they had good sightlines. We arranged in advance for people to live-tweet and live-stream, to serve those watching in other timezones around the world. Details matter if you want to step up and bring your A-Game as a speaker.

*** Try to have info nuggets for both newbies and experienced people. Pam discussed basic blog design issues like “yellow on black background is NOT readable,” because she still sees things like that all the time as the Travel Editor at BlogHer.  It’s apparently not too “basic” for some out there.  I spoke briefly about using Utterli to make audio blog posts from your cell phone (for bloggers who are ready to move beyond icky yellow font conundrums.)

*** Experts in the audience enrich the discussion, but speakers must always keep the discussion on track. We’ve all seen conference panels hijacked by big mouths “asking questions” when they’re really making rambling statements. As a yakky, opinionated person myself, I have an inner “Shut up, Sheila!” button that I often poke at conferences. We did NOT have that problem at all; in fact Todd Lucier and Matthew Cashmore of Lonely Planet had super-valuable advice in response to a couple of specific questions from our audience. Don’t be threatened by experts if you’re a speaker; they can enrich your content immeasurably as long as they’re on topic (plus, Cashmore later showed me the new Lonely Planet iPhone app — how cool is that?!)

*** I need to do a better job of creating content on the fly during events/conferences. This post should have gone up days ago; I’m too slow. Every travel blogger has his/her own style – I edit carefully and need quiet time to write full posts, so I need to learn to create other types of content that I can post rapidly without obsessing. Twitter is perfect for me and I use it, but with some concentrated effort I could toss up more photo posts, more to Flickr and TwitPic, more to Facebook, etc. This blog basically went dormant for a week, which is unacceptable to me. The total irony is that my main SXSWi presentation was about how to find maximum blog post material in a short period of travel time, by “thinking like a blogger.” I’m great at finding the material, but not efficient enough in quickly producing timely content from my thoughts.

*** Grab good ideas and go with them despite the extra work, i.e. our travel swag bag at the panel. Pam and I pulled together and bagged up a bunch of travel-related gifts and goodies for the first 45 Blog Highways attendees (I’ll be writing about the bag contents in more detail soon on UpTake’s Travel Industry blog.) It seems to have gone over well, and the surprise added excitement and buzz to our presentation, so it was worth running around town getting things and navigating the tons of stuff piled up in my living room.

I’m so happy to have had the opportunity to present at SXSWi, collaborate with Pam and meet so many other travel enthusiasts, both in person and online. Thank you for the encouragement and support.

There are other travel blogging panels coming up in 2009 – Travel Bloggers as Boundary-Breaking Evangelists on Saturday, July 25 at the sold-out BlogHer conference in Chicago, the Travel Blog Exchange meetup in Chicago on July 26, a travel track has been added to Blog World & New Media Expo in Las Vegas October 2009 and Travel Blog Camp in London, on November 10 and hosted by the UK’s Darren Cronian of Travel Rants.

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Photos Texas USA

Photo of the Week: My Guest Room

hotel-knucklehead-bfwThis Three Stooges sign is on the door to my guest room.

I’m running around cleaning it (and the rest of the house) because Austin’s South by Southwest Interactive (SXSWi) tech conference starts this Friday, March 13.

As a resident of the Austin metro area and a traveling guest-room-borrower myself, I’m happy to host fellow geeks at this event.

This year’s guests include social media communicator extraordinaire Liz Strauss and the multi-talented Becky McCray, who specializes in small businesses in small towns and rural areas.

On Saturday, March 14, I’ll be speaking at SXSWi about travel blogging (our panel is called Blog Highways: Travel Blogging for the Wanderer) with Seattle-based writer and photographer Pam Mandel.

We intend to pack our panel room in the Austin Convention Center….but first, Hotel Knucklehead has sheets to wash and vacuuming to do!